Your experience matters. What you have to say is important.
Everything we do, individually and as a system, revolves around the health and wellbeing of those we serve and work alongside. In our continual pursuit of the best possible outcomes, it is essential that we hear from our patients.
We hear from our patients through:
- Compliments, Concerns, and Suggestions: Connect with Patient Relations, a dedicated team that is passionate about patients’ experiences and rights.
- Experience Surveys: Learn about one of the main ways we hear about what we’re doing well and how we can improve.
- Patient & Family Advisors: Discover more about this program that brings patients and their families together with care teams in our organization, ensuring their voices and experiences meaningfully shape how we care for others.
We use feedback from our patients to:
- Identify and resolve issues in a timely manner
- Recognize our staff and providers for providing exceptional care
- Make improvements to the patient care experience