In Person - You can make a payment in person at the hospital or clinic where you received care.

Receiving a Bill

Bills from M Health Fairview are addressed to the individual designated as the financially responsible party for the visit or the individual whose services are being billed, also known as a guarantor. While the guarantor may be the insurance policy holder, that isn’t always the case – a common misconception.

Note: A patient and/or guarantor is entitled to an itemized bill, please reach out to our customer service team and one will be provided upon request. 
 

Bills by Location Type

All patients deserve the best care, and that can mean M Health Fairview will utilize the support of our partners in care. In those circumstances, and depending on the location type, you may receive more than 1 bill for the care rendered.

• Hospital Outpatient Departments:
  If you get care as an outpatient at a hospital, including at a clinic, emergency room or other department, you can expect to get more than 1 bill. Your bills will include a facility bill from M Health Fairview to cover hospital expenses, and 1 or more professional bills from the doctor or medical care team that treated you.
   
• Freestanding Clinics:
  A “freestanding” clinic is a doctor’s office or other health care site that is not part of a hospital or hospital-based location.
  
  If you get care in one of our many M Health Fairview freestanding clinics, you’ll get just 1 bill from M Health Fairview. The bill will include any lab work, scans, X-rays, doctor charges, etc. Usually, this means your cost of getting care at a freestanding clinic is lower than if you were treated at the hospital.
  
  There are times when you’ll still get more than 1 bill after visiting a freestanding clinic. This can happen when your doctor sends a lab culture or biopsy to a Fairview lab for testing. Another situation may be you receive a separate bill from an outside radiologist who has read your X-rays or scans. The doctor usually sends your insurance info along with the lab work, and the lab bills your insurance directly. But sometimes the lab bill will come to you. If this happens, and you have insurance, check with your insurance company before paying the lab bill.