Out-of-Pocket / Self-Pay
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Mon - Thu: 8:00 AM - 5:30 PM
Fri: 9:00 AM - 4:30 PM
Financial Liability
Patients are responsible for any charges if they are Self-Pay (uninsured or opting out of using insurance coverage), or if charges are not covered by their insurer or they have not yet met their deductible and/or out-of-pocket (OOP). To determine what an insurance company does and does not cover, the patient must call their insurance provider. You are expected to pay your bill within 30 days of receiving your statement in the mail.
Pay your Bill
Make bill payment through MyChart as a guest user or log-in to your MHF App account.
You can pay by phone using a debit or credit card. Call the phone number on your bill to make a payment or reach out to our customer service team at 612-672-6724 if you’re unsure on who to call.
By Phone
You can pay by phone using a debit or credit card. Call the phone number on your bill to make a payment or reach out to our customer service team at 612-672-6724 if you're unsure on who to call.
By Mail
Send your payment with the statement to this:
M Health Fairview
PO Box 199
Minneapolis, MN 55440-0199
Other Ways to Pay your Bill
Online MyChart bill payment is available for your convenience, but for others that need alternative ways to make a payment, we offer payment by mail and the M Health Fairview app.
If you’re a self-pay patient, please visit our Out-of-Pocket & Self-Pay page.
By Phone
You can pay by phone using a debit or credit card. Call the phone number on your bill to make a payment or reach out to our customer service team at 612-672-6724 if you're unsure on who to call.
By Mail
To make your payment via mail, send your check to the following address. Please ensure that your account number is noted so that the intended bill is paid for.
M Health Fairview
PO Box 199
Minneapolis, MN 55440-0199
In Person
You can make a payment in person at the hospital or clinic where you received care.
Remember, you can set up a Payment Plan or combine payments by logging into your MyChart account.
Uninsured Discount
In addition to the programs available under the Financial Assistance Policy (Charity Care), uninsured Minnesota and Wisconsin residents will be eligible for the uninsured discount. This discount is based on the Attorney General Collection Standards agreement and is not a charity care program.
FAQs
Find out what your insurance company does and does not cover. You are expected to pay for any charges or balances your insurer does not cover. You are expected to pay your bill within 30 days of receiving your statement in the mail.
If you would like to pay your balance in full, there are four ways to pay:
- Online: You may pay your bill and account summary in your MyChart account. If you do not have an account, you also may sign up for one here: https://mychart.fairview.org/MyChart.
- By phone: You can pay by phone using a debit or credit card. Call the phone number on your bill to make a payment.
- By mail: Send your payment with the statement.
- In person: You can make a payment in person at the hospital or clinic where you received care.
You can set up a payment plan or combine payments by logging into your MyChart account, or calling the number on your bill.
A hospital-based clinic refers to a clinic owned and operated by a hospital, though it may not be situated within the main hospital building. Some health insurance plans cover care provided in hospital-based clinics differently compared to standalone (freestanding) clinics. As a result, you may encounter additional facility charges associated with hospital-based clinics, depending on how your insurance handles copayments, coinsurance, and deductibles.
If you have questions regarding your benefits and coverage for services at hospital-based clinics, it's advisable to consult your insurance provider to understand how they handle facility charges in locations designated as "hospital-based outpatient" or "provider-based." These locations are sometimes referred to as "hospital outpatient place of service."
If your insurance does cover facility charges in these places, consider asking:
- How much of the facility charge is covered?
- What will my out-of-pocket costs be, including how they contribute to my deductible?
- What is my co-pay for visits or treatments at these facilities?
For more information on hospital-based clinics, please click here.
Your bills depend on the clinics you visit and the services you receive. The out-of-pocket costs that you pay may be different depending on whether you receive care or tests in a freestanding or hospital-based clinic.
Because of your own health insurance plan, an outpatient hospital visit may cost more out-of-pocket. It may be through an increased co-pay, co-insurance, or deductible amount. Your insurance company can explain the cost difference between services in a hospital based clinic and those in a freestanding clinic.
Need more help?
Need help decoding unfamiliar terms on your bills or statements?
Find definitions and commonly used financial acronyms below in our Glossary. For answers to billing related topics, check out our FAQ.