News and Events
Enhanced COVID-19 visitor restrictions implemented at M Health Fairview clinics and hospitals
Please review our COVID-19 visitor restrictions before visiting an M Health Fairview hospital or clinic location.
- September 30, 2021
- By Staff Writer
To protect our patients from the flu and other common illnesses, M Health Fairview locations maintain visitor restrictions year-round. During the COVID-19 pandemic, we have taken additional steps to ensure the health of our patients, including the implementation of enhanced visitor restrictions at all M Health Fairview locations. View a list of our locations here.
HOSPITAL AND CLINIC VISITOR RESTRICTIONS
For everyone's safety, a limited number of visitors are allowed at M Health Fairview hospitals and clinics. In special circumstances, some extra accommodations can be made for families. See guidelines below.
We understand these measures may be difficult for our patients and families. Our top priority is to protect the health and safety of the people under our care. Patients are encouraged to work with their care team to find other ways to connect with loved ones.
- Visitors are not allowed for patients diagnosed with COVID-19 or symptomatic patients suspected of having COVID-19. Exceptions may be made for end-of-life care, pediatric, and obstetric patients.
- People who are sick or showing symptoms of COVID-19 or the flu are not allowed to visit patients.
- No visitors under age 12 are allowed for adult or pediatric hospital patients.
- Patients with disabilities may have a designated support person and service animal accompany the patient. Family members, service providers or other people with knowledge about the needs of the person with a disability may serve as the designated support person.
- Visitation hours for inpatients are 8 a.m. to 8:30 p.m. Pediatric and obstetric patients do not have restricted visiting hours.
- One visitor is allowed for hospital, long-term acute care hospital (LTACH) and antepartum patients staying in a private or semi-private room. The individual visitors may rotate daily.
- One visitor is allowed for emergency department patients. If the emergency department waiting room has a high number of individuals and social distancing becomes difficult, visitors may be asked to leave until the patient is transferred to a room. Visitors for children under 18 and patients with disabilities may remain.
- One visitor is allowed for clinic appointments. The one visitor may rotate as needed.
- Adult surgical and procedural patients can have one visitor wait in the surgical waiting lounge if there is adequate space for social distancing.
- One or two visitors may attend a patient discharge meeting for hands-on training.
- Patients who are receiving infusions for cancer treatment and want to do cold capping are allowed to have one visitor to help them with the process.
Labor, Delivery, and Post-Partum Patients:
- Two visitors, age 12 or older, are allowed.
- In addition to two visitors, a professional doula is allowed.
- Visiting hours are not restricted.
Children under 18:
- Two visitors are allowed for hospital visits, clinic appointments, emergency department visits, and surgeries or procedures. The individual may rotate daily.
- Children who test positive for COVID-19 or are suspected of having COVID-19 can only have one visitor.
- Visiting hours are not restricted.
- Family pets can visit (must follow any applicable pet policies).
- For families with twins or multiples in the neonatal intensive care unit (NICU): If one twin/multiple remains in the hospital and the other has been discharged, the discharged sibling is allowed to visit with parents if the remaining patient is in a private room.
Mental Health and Addiction:
- One visitor is allowed for adult and pediatric patients on specific days and times.
- Two visitors are allowed at a time when a patient is dying.
- No more than six visitors total can come each day.
Acute Rehab/Transitional Care Unit:
- Two visitors are allowed for patients staying in a private room. One visitor is allowed for patients staying in a semi-private room. Visitors may rotate every four days.
MASKING, SCREENING, AND SAFETY
If you are approved for a visit, please follow these guidelines. These guidelines apply even if you received a COVID-19 or flu vaccine.
Masks are required for all patients and visitors to our facilities, with exceptions for children under age 2, those with health conditions who cannot wear masks, and those needing emergency care. Please arrive wearing a mask that covers your mouth and nose and keep it on during your entire visit. This is to protect you and other patients and staff. You will need to reschedule your visit if you are not wearing a mask, unless it is an emergency. If you are unable to wear a mask and do not need emergency care, we suggest arranging for virtual care through Oncare.org. Learn more about our masking standards.
All visitors to our hospitals and clinics will be screened for symptoms and COVID-19 risk at each visit.
You cannot visit if you have a fever, cough, shortness of breath, muscle aches, headaches, sore throat, or diarrhea. Watch for signs at the location you are visiting for more information.
Clean your hands with alcohol-based hand sanitizer when you arrive and leave. Stay at least six feet away from others during your visit, and please go directly to and from the room you are visiting. Stay in the patient’s room during your visit. You may be asked to step out briefly for patient procedures.
Leave bags, jackets, or belongings at home or in the car. For everyone’s health, please do not come and go during your visit.
CONNECTING WITH LOVED ONES
We understand that not being able to visit loved ones is difficult. We encourage patients to work with their care team on alternative methods to connect and give and receive support. Learn how you can connect virtually with your loved one during these times through our handout.
Help us reduce the risk of COVID-19 and flu transmission by taking these steps:
- Wash your hands often with soap and warm water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Use an alcohol-based hand sanitizer with at least 60 percent alcohol if soap and water are not readily available.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Avoid close contact with people who are sick.
- Stay home if you’re feeling sick.
Stay updated on the COVID-19 pandemic by visiting the Minnesota Department of Health’s website or the Centers for Disease Control and Prevention resource. For more information about influenza, visit the Minnesota Department of Health or the Centers for Disease Control and Prevention website.
DELIVERIES FOR PATIENTS AND PERMITTED VISITORS
Food, flowers, and gift deliveries are allowed at our hospitals. In addition, permitted visitors can bring food, flowers, or gifts with them when they visit. Please note, items such as flowers are not allowed on some of our units. Please check with care staff if you are unsure if a unit has restrictions. Family members may drop off essential items for patients such as glasses, hearing aids, computers, phones, chargers, and clothes at any time.
Due to safety concerns around COVID-19, M Health Fairview cannot offer valet services to all patients at this time. However, we do still offer valet services for patients with mobility limitations at the following locations (hours of operation included):
- M Health Fairview Clinics and Surgery Center – Minneapolis
7 a.m. to 5 p.m., Monday - Friday
- M Health Fairview University of Minnesota Masonic Children’s Hospital
7 a.m. to 3:30 p.m., Monday - Friday
- M Health Fairview University of Minnesota Medical Center – East Bank
24 hours, 7 days a week
The cost for valet services will remain the same as before. If you prefer to self-park, tickets do not need to be stamped for validation. Parking equipment is already set for reduced hospital rate. For questions or concerns regarding these valet changes, please email MHValet@cornerstoneparking.com
See addresses and maps for available parking below.
- M Health Fairview Clinics and Surgery Center – Minneapolis
Oak Street Ramp: 401 Oak Street SE, Minneapolis, MN 55415 (MAP)
- M Health Fairview Southdale Hospital
East Ramp: 6401 France Avenue S., Edina, MN 55435 (MAP)
- M Health Fairview St. Joseph’s Hospital
10th Street Ramp: 59 W. 10th St., St. Paul, MN 55102 (MAP)
- M Health Fairview University of Minnesota Masonic Children's Hospital
Green Garage: 2450 Riverside Avenue, Minneapolis, MN 55454 (MAP)
- M Health Fairview University of Minnesota Medical Center, East Bank Campus Unit J/Main Hospital
Patient and Visitor Ramp: 601 Delaware St. SE, Minneapolis, MN 55414 (MAP)
- M Health Fairview University of Minnesota Medical Center, West Bank Campus
Gold Garage/Rehab Building: 2512 S. 7th St., Minneapolis, MN 55454 (MAP)
- M Health Fairview University of Minnesota Medical Center, West Bank Campus West Circle/adult education
Red Ramp: 616 24th Ave. S., Minneapolis, MN 55454 (MAP)
FOR VENDORS, CONTRACTORS, AND BUSINESS PARTNERS
As a healthcare system and organization deeply rooted in our community, it’s our responsibility to protect the wellbeing of our teams, provide a safe and healthy environment for those we serve, and to set an example for our neighbors. Therefore, Fairview policy requires all vendors, contractors, and business partners entering one of our facilities or having face-to-face interaction with our health system personnel to be vaccinated against COVID-19 and influenza. Review our public notice for details regarding our policy.