How to get your medication when you don’t feel comfortable going to the pharmacy

Some patients have shared concerns about visiting public places, including pharmacies, due to heightened anxiety about immigration enforcement. If that’s something you’re experiencing, you’re not alone. Many people are looking for ways to keep getting essential medications while reducing stress or uncertainty.  

Here are a few options to help you keep getting the prescriptions you need. 

Have someone else pick up your prescription for you 

In most cases, pharmacies allow a friend, family member, or caregiver to pick up a prescription on your behalf. Policies vary by pharmacy and by state, so call ahead before sending someone. 

What if the prescription is a controlled substance? 

Some medications—such as certain pain or ADHD medications—have additional requirements, because they are more tightly regulated. 

In these cases, someone else can still pick up a controlled prescription for you, but they will be asked to show a valid photo ID and sign for the medication. Some pharmacies scan IDs or log pickup details as part of state or federal monitoring systems. 

If you’re concerned about requirements for specific prescriptions, call ahead to avoid surprises.  

How to have someone pick up a prescription for you: 

1. Confirm the prescription is ready. 
Have the patient call the pharmacy to confirm the medication has been filled before anyone goes to pick it up.  

2. Ask what information is required. 
Pharmacy staff can confirm what information the pickup person will need. This may include the patient’s full name, date of birth, or address. In some cases, ID or a signature is required.  

3. Prepare the pickup person. 
Let them know exactly what information to provide at the counter to prevent delays or frustrations. 

Can a pharmacy refuse to release a prescription? 

Yes. Pharmacists are required to follow healthcare and pharmacy regulations and may use professional judgment when deciding whether to release a prescription to someone other than the patient.   

If pickup can’t be completed, pharmacy staff can explain what additional information might be needed or discuss other options, such as authorizing a specific person in advance or arranging delivery.  

Pharmacies are required to follow privacy laws, including HIPAA, which are designed to protect patient information and ensure medications are dispensed safely.   

Have your medication delivered 

Many pharmacies offer mail delivery or home delivery services. For example, Fairview Pharmacy offers mail delivery for many medications. Most Fairview Pharmacy locations can also arrange same-day delivery for a fee. 

Mail delivery isn’t a fit for every prescription or situation, but for many people it provides predictability and fewer interruptions in care. 

Reach out to your preferred pharmacy to find out if they offer mail delivery.