Video visits are conducted using secure, HIPAAcompliant video connections which are not recorded by M Health Fairview. Unauthorized recording is not allowed. If the visit is on the phone, your conversation is as secure as any phone call. If using MyChart to complete your visit, including registration (eCheck-in) or answering questions online, it is completed using a secure patient portal. The provider and nurse may be in a private space such as an exam room or office, where there will be complete privacy. They may also be in a clinic setting where other clinic staff members are visible in the background. In this situation, your provider and nurse will generally use headphones so others cannot hear you.