Scheduling Options
Call 1-855-FAIRVIEW or log in to MyChart to schedule a phone or video visit.
Frequently Asked Questions
Video visits are conducted using secure, HIPAAcompliant video connections which are not recorded by M Health Fairview. Unauthorized recording is not allowed. If the visit is on the phone, your conversation is as secure as any phone call. If using MyChart to complete your visit, including registration (eCheck-in) or answering questions online, it is completed using a secure patient portal. The provider and nurse may be in a private space such as an exam room or office, where there will be complete privacy. They may also be in a clinic setting where other clinic staff members are visible in the background. In this situation, your provider and nurse will generally use headphones so others cannot hear you.
Information for after your visit
What you should know after your virtual visit experience.
What happens after my visit?
Just like an in-office visit, the provider can send prescriptions to the pharmacy of your choice, order lab tests, or recommend follow-up appointments after a video, phone or eVisit. Someone will help schedule any required follow-up care at the end of the virtual visit or through a phone call afterward.
Follow-Up Care
If, during any type of virtual visit, it is determined that you need to come into the clinic to have your health concern addressed, we will schedule an in-person visit, and you will NOT be billed for the virtual visit.